We are currently operational in India. We normally dispatch orders within 2 working days* of booking and it takes upto 2 - 5 working days to deliver a consignment, depending on the delivery address and courier service.
In Delhi/NCR: We deliver all orders same day* of booking (If order placed before 3:00 PM ).
Shipping is as applicable as per the weight and nature of the product.
As soon as we ship your order, you receive an automated e-mail / SMS notification with courier docket particulars and tracking options (Except orders from Delhi / NCR Region). You can also access this information from your 'My Account' section of the website.
Change of shipping address after order has been placed
Changing shipping address is possible but only till the product is not shipped from our warehouses. Please contact our Customer-care at 0124-4616400 to assist you with the same.
*Some less demanded products which we do not keep in our inventory in large amount like “Mother Tinctures”, “Dilutions”, “Triturations” and Biochemic Single Remedies” can take a longer time to get despatched (up to 3 days) depending upon their availability with the suppliers.
Note: Orders are only delivered on working days. Apart from Sundays, there are certain holidays throughout the year that are not considered as working days. Deliveries will not happen on these days.
We reserve the right to change or update above policy at any time by placing a notice on the website. Such changes or updated shall be effective immediately upon posting to the website.